Insurance Office Front Desk Specialist

State Farm Agent; Grand Junction (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

Job summary

Sean's State Farm Agency in Grand Junction, CO is seeking a friendly receptionist/team member to deliver prompt, accurate customer service. You will handle inquiries about insurance availability, coverage, billing, and policy changes alongside a dedicated team.

The role emphasizes communication, organization, and proactive problem-solving in a busy environment. Compensation ranges from $19.00 to $21.00 per hour, with benefits including health insurance, PTO, and 401(k).

Qualifications

• Previous experience in a receptionist or customer service role.
• Exceptional communication across written, verbal, and listening.
• Organizational and multitasking abilities.
• Proactive problem-solving for customer inquiries.
• Collaborative team player with a positive attitude.

Responsibilities

• Provide prompt, accurate, and friendly customer service across inquiries about eligibility, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and commitment to success daily.

Tools

Microsoft Office

CRM systems

Multi-channel communication

Organizational skills

Problem solving

Job description

Sean's State Farm Agency in Grand Junction, CO is seeking a friendly receptionist/team member to deliver prompt, accurate customer service. You will handle inquiries about insurance availability, coverage, billing, and policy changes alongside a dedicated team.

The role emphasizes communication, organization, and proactive problem-solving in a busy environment. Compensation ranges from $19.00 to $21.00 per hour, with benefits including health insurance, PTO, and 401(k).