Insurance Office Coordinator — Growth & Community Impact

Jaime Shannon - State Farm Agent; Fayetteville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jaime Shannon - State Farm Agent is seeking a team member in Fayetteville, NC to assist customers, build relationships, and support daily office operations. The role involves handling inquiries, contributing to marketing efforts, and maintaining accurate records for a reliable customer experience.

The ideal candidate communicates clearly, stays organized, thrives in a fast-paced environment, and has experience in customer service or insurance.

Qualifications

• Proven communication skills in English, both written and verbal.
• Excellent organization and attention to detail.
• Ability to work efficiently in a fast-paced setting.
• Experience in customer service, business support, or insurance preferred.
• Must be able to obtain state insurance licenses.

Responsibilities

• Communicate with customers to understand needs and provide product information.
• Assist in developing relationships with new and existing customers across product lines.
• Support daily office operations, including documentation, scheduling, and follow-up.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal comms

Strong organizational abilities

Comfortable in fast-paced environment

Customer service / insurance knowledge

Licensing eligibility

Job description

Jaime Shannon - State Farm Agent is seeking a team member in Fayetteville, NC to assist customers, build relationships, and support daily office operations. The role involves handling inquiries, contributing to marketing efforts, and maintaining accurate records for a reliable customer experience.

The ideal candidate communicates clearly, stays organized, thrives in a fast-paced environment, and has experience in customer service or insurance.