Insurance Office Assistant — Customer Service & Growth Potential

Chris Schuler - State Farm Agent; Novi (MI); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Hourly pay

Paid time off

Growth potential

Job summary

Chris Schuler - State Farm Agent in Novi, MI is hiring an Agent Team Member to deliver outstanding customer service for insurance and financial products. The role emphasizes building relationships, responding to inquiries, and educating clients on coverage options in a fast-paced, team-based environment.

Ideal candidates are people-oriented, possess excellent communication and organizational skills, and are self-motivated with a proactive approach.

Qualifications

• Excellent interpersonal and communication skills are required.
• People-oriented mindset with strong organizational abilities.
• Self-motivated, detail-oriented, and proactive in problem solving.

Responsibilities

• Establish and nurture customer relationships; follow up as needed.
• Provide prompt, accurate, and friendly customer service on inquiries, billing, and policy changes.
• Use a needs-based approach to educate customers about insurance options.

Skills

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Customer service

Team player

Relating to customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Chris Schuler - State Farm Agent in Novi, MI is hiring an Agent Team Member to deliver outstanding customer service for insurance and financial products. The role emphasizes building relationships, responding to inquiries, and educating clients on coverage options in a fast-paced, team-based environment.

Ideal candidates are people-oriented, possess excellent communication and organizational skills, and are self-motivated with a proactive approach.