Insurance Office Assistant — Client-Facing & Growth

Allstate Insurance Agency - Ryan Deasy; Oakmont (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Job summary

The Ryan Deasy Allstate Insurance Agency in Oakmont, PA is seeking an Office Assistant to support agents and keep daily operations running smoothly.

You will greet clients, handle scheduling, process paperwork, manage records, and respond to inquiries with professionalism and accuracy.

Ideal candidates have a high school diploma, strong communication, proficiency in Microsoft Office, and a team‑oriented attitude; insurance knowledge or licensure is a plus.

Qualifications

• High school diploma or equivalent; some college preferred.
• Previous office, administrative, or customer service experience a plus.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite.
• Highly organized with strong attention to detail and multitasking ability.
• Positive, professional demeanor with a team-oriented attitude.
• Insurance industry knowledge or willingness to obtain licensure is a bonus.

Responsibilities

• Greet and assist clients in-person, over the phone, and via email in a professional manner
• Support insurance agents with daily administrative tasks and office operations
• Manage scheduling, appointments, and maintain accurate client records
• Process insurance documents, forms, and policy-related paperwork
• Handle incoming and outgoing correspondence and data entry
• Assist with customer service inquiries, claims support, and policy questions
• Maintain an organized and efficient office environment

Skills

Strong communication

Interpersonal skills

Microsoft Office

Organized

Team oriented

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Ryan Deasy Allstate Insurance Agency in Oakmont, PA is seeking an Office Assistant to support agents and keep daily operations running smoothly.

You will greet clients, handle scheduling, process paperwork, manage records, and respond to inquiries with professionalism and accuracy.

Ideal candidates have a high school diploma, strong communication, proficiency in Microsoft Office, and a team‑oriented attitude; insurance knowledge or licensure is a plus.