Insurance Office Administrator — Fast Quotes & Seamless Ops

Blackbird Recruiting; Crown Heights (NY); Sur place; USD 60 000 - 65 000; Plein temps

Résumé du poste

Blackbird Recruiting in Brooklyn, NY is seeking an Office Administrator to help a tight-knit team keep operations running smoothly. You will process quote requests, manage client documents, calendars, and office supplies to enable same-day quotes and strong, personal client relationships.

Reporting to the founding principal, you will handle phones, maintain audit-ready files, track licenses and compliance, and generate weekly production updates for quick visibility into pipeline health.

Qualifications

• Two-plus years running an office or supporting a sales/service team.
• Ability to keep files, calendars, and compliance items current without reminders.
• Experience handling confidential client data and phone communications.

Responsabilités

• Process incoming quote requests and client documents within two hours so 95% of quotes leave the office the same day.
• Maintain digital and physical files at 100% accuracy and audit-ready status for every policy and claim.
• Own calendars, vendor invoices, and office supplies so producers gain 15+ extra client-facing hours each week.
• Answer phones and greet visitors with the same personal touch we promise clients, converting 80% of inbound inquiries into scheduled appointments.
• Track licenses, E&O certificates, and compliance deadlines with zero lapses.
• Prepare weekly production reports that let the team see pipeline health in under five minutes.

Connaissances

Office administration

Communication skills

Time management

Outils

Google Workspace

Brokerage software

Description du poste

Blackbird Recruiting in Brooklyn, NY is seeking an Office Administrator to help a tight-knit team keep operations running smoothly. You will process quote requests, manage client documents, calendars, and office supplies to enable same-day quotes and strong, personal client relationships.

Reporting to the founding principal, you will handle phones, maintain audit-ready files, track licenses and compliance, and generate weekly production updates for quick visibility into pipeline health.