Insurance Office Administrator | Client-Focused Multitasker

The Juris Agency; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

PTO

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Job summary

The Juris Agency in Houston, TX seeks an organized Office Administrator to manage busy phone lines and assist clients with inquiries. You will handle calls, support insurance-related tasks, and collaborate with agents to ensure accurate documentation and timely responses.

Ideal candidates are proficient in email and Microsoft Office, able to multitask in a fast-paced environment, and possess a positive, patient attitude. Insurance experience is preferred but not required.

Qualifications

• Proficient with email and Microsoft Office (Word, Excel, Gmail, Google Suite).
• Strong multitasking abilities in a fast-paced environment with multiple phone lines.
• Outgoing, friendly, patient, detail-oriented team player.
• Organized and thorough with a positive attitude; insurance experience preferred.

Responsibilities

• Answer incoming calls from clients and direct to agents as needed.
• Process and file claims with insurance carriers.
• Update mortgage information and send proof of coverage.
• Send auto insurance ID cards to clients.
• Monitor carrier alerts and respond accordingly.
• Process policy payments and monitor transaction reports.
• Forward inquiries to appropriate team members.
• Support administrative tasks to ensure smooth office operations.

Skills

Email Proficiency

Microsoft Office

Multitasking

Phone Skills

Organized

Detail-oriented

Tools

Gmail

Google Suite

Job description

The Juris Agency in Houston, TX seeks an organized Office Administrator to manage busy phone lines and assist clients with inquiries. You will handle calls, support insurance-related tasks, and collaborate with agents to ensure accurate documentation and timely responses.

Ideal candidates are proficient in email and Microsoft Office, able to multitask in a fast-paced environment, and possess a positive, patient attitude. Insurance experience is preferred but not required.