Insurance Licensing & Contracts Specialist

palig; Oak Brook (IL); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Base pay with bonus

Job summary

Pan-American Life Insurance Group seeks a detail-oriented Licensing Specialist to support licensing, contracting, and agent administration from our Oak Brook, IL office. You will coordinate licenses, appointments, and producer contracting, processing documents, and maintaining records in our systems while ensuring regulatory compliance.

The role requires strong organization, customer focus, and the ability to handle high-volume workflows in a fast-paced environment.

Qualifications

• High School diploma or equivalent; bachelor's degree preferred.
• 2 years experience in the insurance industry and computer applications experience.
• Life Insurance and appointment & licensing experience preferred; bilingual in English and Spanish preferred.

Responsibilities

• Quality Assurance on New Agent Set Up.
• Review and prepare incoming contracts for input into electronic workstream.
• Contact producers for missing documents.
• Follow Contracts & Licensing checklists and workflow items that are required.
• Process a high volume of work within established accuracy and time goals.
• Review and analyze error notices on new policy applications.
• Notify agents of licensing, E&O, and AML requirements needed to issue policies.
• Advise New Business area of actions to take to resolve error messages.
• Manage and handle items through completion.
• Prepare Reports for Management & Agents.

Skills

Listening

Writing/Reading

Attention to Detail

Time Management

Building Trust

Teamwork

Service Orientation

Computer Applications

Contract Administration

Customer Service

Education

High School diploma

Bachelor's degree preferred

Tools

LOMA 281

LOMA 291 Level 1

Microsoft Office

Job description

Pan-American Life Insurance Group seeks a detail-oriented Licensing Specialist to support licensing, contracting, and agent administration from our Oak Brook, IL office. You will coordinate licenses, appointments, and producer contracting, processing documents, and maintaining records in our systems while ensuring regulatory compliance.

The role requires strong organization, customer focus, and the ability to handle high-volume workflows in a fast-paced environment.