Insurance IT Business Analyst - Process & Tech Liaison

Insurance Administrative Solutions, L.L.C.; Clearwater (FL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Insurance Administrative Solutions, L.l.c. in Clearwater, FL seeks a Business Analyst II to act as a liaison between Operations, QA and Technical resources, planning and directing analysis to document functional and technical requirements. You may support larger projects as needed.

The role requires 2–4 years of BA experience, insurance background preferred, strong MS Office skills, and the ability to manage multiple priorities and communicate clearly.

Qualifications

• Bachelor's degree or equivalent in experience, education, and training.
• 2–4 years of proven Business Analyst experience.
• Insurance background and TPA operations knowledge preferred.
• Familiarity with Microsoft Office products (Outlook, Excel, Word, Visio, PowerPoint).
• Experience with JIRA or similar PM software preferred.
• Ability to adapt to different people and tasks.
• Excellent communication and documentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Reliable transportation and punctuality.
• Extensive experience eliciting and documenting requirements across business, functional and technical areas.
• May have agent license but no active appointments.

Responsibilities

• Research, analyze data and workflows to develop business requirements.
• Facilitate meetings across departments to validate requirements and train users.
• Coordinate QA/UAT activities with technical resources.
• Lead low to moderate complexity assignments and adapt to changing priorities.
• Provide troubleshooting and analytical support to end users and IT staff.

Skills

MS Office

Outlook

Excel

Word

Visio

PowerPoint

JIRA

Communication skills

Documentation skills

Time management

Education

Bachelor's degree in related field

Tools

JIRA

Visio

PowerPoint

Excel

Word

Outlook

Job description

Insurance Administrative Solutions, L.l.c. in Clearwater, FL seeks a Business Analyst II to act as a liaison between Operations, QA and Technical resources, planning and directing analysis to document functional and technical requirements. You may support larger projects as needed.

The role requires 2–4 years of BA experience, insurance background preferred, strong MS Office skills, and the ability to manage multiple priorities and communicate clearly.