IT Business Analyst

Insurance Administrative Solutions, L.L.C.; Clearwater (FL); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Insurance Administrative Solutions, L.l.c. in Clearwater, FL seeks a Business Analyst II to act as a liaison between Operations, QA and Technical resources, planning and directing analysis to document functional and technical requirements. You may support larger projects as needed.

The role requires 2–4 years of BA experience, insurance background preferred, strong MS Office skills, and the ability to manage multiple priorities and communicate clearly.

Qualifications

• Bachelor's degree or equivalent in experience, education, and training.
• 2–4 years of proven Business Analyst experience.
• Insurance background and TPA operations knowledge preferred.
• Familiarity with Microsoft Office products (Outlook, Excel, Word, Visio, PowerPoint).
• Experience with JIRA or similar PM software preferred.
• Ability to adapt to different people and tasks.
• Excellent communication and documentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Reliable transportation and punctuality.
• Extensive experience eliciting and documenting requirements across business, functional and technical areas.
• May have agent license but no active appointments.

Responsibilities

• Research, analyze data and workflows to develop business requirements.
• Facilitate meetings across departments to validate requirements and train users.
• Coordinate QA/UAT activities with technical resources.
• Lead low to moderate complexity assignments and adapt to changing priorities.
• Provide troubleshooting and analytical support to end users and IT staff.

Skills

MS Office

Outlook

Excel

Word

Visio

PowerPoint

JIRA

Communication skills

Documentation skills

Time management

Education

Bachelor's degree in related field

Tools

JIRA

Visio

PowerPoint

Excel

Word

Outlook

Job description

## IT Business AnalystApply: Clearwater, FL: Full time: Posted 2 Days Ago: JR4663**ABOUT INSURANCE ADMINISTRATIVE SOLUTIONS** Insurance Administrative Solutions (IAS) is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel.**Job Summary**The Business Analyst II acts as a liaison between the Operations departments, Quality Assurance and Technical resources by planning, conducting, and directing the analysis of complex business problems to develop, confirm, and document functional and technical requirements using various methods. A Business Analyst II may play a broader support role internally for larger projects.## Primary Responsibilities Other duties may be assigned as necessary:* Research, evaluate, and analyze data and workflow processes to develop business requirements and/or present recommendations on process improvement and new project requests* Facilitate meetings across multiple departments to ensure accuracy of business and user requirements, develop test scenarios, acquire user approvals, and coordinate training* Facilitate work sessions with technical resources and Quality Assurance to ensure all parties understand the business needs, and to discuss potential solutions, timelines, and any project dependencies* Work independently and lead assignments/projects of low to moderate complexity* Accept and manage changing priorities and address issues swiftly and professionally* Provide troubleshooting and analytical support to end users or other IT staff when necessary* Adopt the culture of responsibility and accountability for one’s own and other team members’ contributions to the success of the company* May be involved in QA/UAT activities## **Primary Skills & Responsibilities**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.* Bachelors degree in related field or equivalent combination of experience, education, and training* 2-4 years of proven Business Analyst experience required* Insurance background and TPA operations knowledge preferred* Familiarity with Microsoft Office products, especially Outlook, Excel, Word, Visio, and PowerPoint* Experience with JIRA or similar project management software preferred* Ability to adapt and respond to different types of people and tasks* Excellent communication and documentation skills* Ability to multi-task, prioritize, and manage time effectively and efficiently* Reliable transportation and the ability to be punctual and dependable* Extensive experience planning, facilitating, eliciting, documentation and managing business, functional and technical requirements* May have agent license but no active appointments**About Integrity****Integrity** is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. **Integrity** is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.**Integrity** offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At **Integrity,** you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.Headquartered in Dallas, Texas, **Integrity** is committed to meeting Americans wherever they are — in person, over the phone or online. **Integrity’s** employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.*Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.*