Insurance Front Desk & Customer Support – Growth Path

Teamcocco; Largo, Northern (FL, KY); Hybrid; USD 35,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent Team Member in Largo, FL is seeking a proactive Receptionist to greet customers, manage calls, and coordinate appointments. You will support the office with daily administrative tasks and help identify opportunities to offer insurance options.

The ideal candidate has strong communication skills, is highly organized, and comfortable with basic sales conversations. Training and development are provided in a friendly, community-focused agency.

Qualifications

• Minimum experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inbound inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Team Member in Largo, FL is seeking a proactive Receptionist to greet customers, manage calls, and coordinate appointments. You will support the office with daily administrative tasks and help identify opportunities to offer insurance options.

The ideal candidate has strong communication skills, is highly organized, and comfortable with basic sales conversations. Training and development are provided in a friendly, community-focused agency.