Insurance Front Desk & Customer Experience Associate

Craiginsurescolorado; Lakewood (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A reputable insurance agency in Lakewood is seeking a Receptionist - State Farm Agent Team Member to join their growing team. The role involves customer service, appointment management, engaging with customers, and administrative tasks. The ideal candidate should possess strong communication skills, organizational abilities, and a customer-focused mindset. Compensation is between $40,000 - $50,000 annually, with benefits including 401(k), paid time off, and training opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills required.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Identify opportunities to offer insurance options to customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversation skills

Tools

Microsoft Office

CRM systems

Job description

A reputable insurance agency in Lakewood is seeking a Receptionist - State Farm Agent Team Member to join their growing team. The role involves customer service, appointment management, engaging with customers, and administrative tasks. The ideal candidate should possess strong communication skills, organizational abilities, and a customer-focused mindset. Compensation is between $40,000 - $50,000 annually, with benefits including 401(k), paid time off, and training opportunities.