Insurance Front Desk & Customer Care Specialist

Laci Laird - State Farm Agent; Parrish (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Laci Laird - State Farm Agent in Parrish, Florida, is seeking a Receptionist - State Farm Agent Team Member to join their dedicated insurance agency. The position involves greeting customers, managing appointments, and assisting with inquiries to ensure excellent service.

The ideal candidate should have experience in customer service, possess strong communication skills, and be comfortable in a sales-oriented role. Training and growth opportunities are provided in a supportive environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Laci Laird - State Farm Agent in Parrish, Florida, is seeking a Receptionist - State Farm Agent Team Member to join their dedicated insurance agency. The position involves greeting customers, managing appointments, and assisting with inquiries to ensure excellent service.

The ideal candidate should have experience in customer service, possess strong communication skills, and be comfortable in a sales-oriented role. Training and growth opportunities are provided in a supportive environment.