Insurance Front Desk & Customer Care Specialist

Kailey Dees - State Farm Insurance Agent; Vidalia (GA); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Job summary

Kailey Dees - State Farm Agent in Vidalia, GA is seeking a friendly receptionist to join our team. You will greet customers, answer phones, manage appointments, and assist with basic administrative tasks.

The role involves engaging with prospective and existing customers, supporting sales conversations, and maintaining accurate records in our CRM. Ideal candidate is organized, detail‑oriented, and eager to grow in the insurance and financial services industry.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational skills

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Kailey Dees - State Farm Agent in Vidalia, GA is seeking a friendly receptionist to join our team. You will greet customers, answer phones, manage appointments, and assist with basic administrative tasks.

The role involves engaging with prospective and existing customers, supporting sales conversations, and maintaining accurate records in our CRM. Ideal candidate is organized, detail‑oriented, and eager to grow in the insurance and financial services industry.