Insurance Front Desk & Customer Care Specialist

Chris Freeman - State Farm Agent; Georgia; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Freeman - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Pembroke, GA office. You will greet customers, manage appointments, handle inquiries, and maintain accurate customer records while supporting the team with administrative tasks.

The role offers a full-time, on-site position with a competitive salary and benefits, including Simple IRA, license reimbursement, bonuses based on performance, paid time off, and opportunities for advancement as you

Qualifications

• Previous experience as receptionist or in customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable discussing insurance options and upsell where appropriate.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organizational skills

Sales conversations

CRM familiarity

Tools

MS Office

CRM systems

Job description

Chris Freeman - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our Pembroke, GA office. You will greet customers, manage appointments, handle inquiries, and maintain accurate customer records while supporting the team with administrative tasks.

The role offers a full-time, on-site position with a competitive salary and benefits, including Simple IRA, license reimbursement, bonuses based on performance, paid time off, and opportunities for advancement as you