Insurance Follow Up Coder I Remote

University Hospitals Pain Management; Shaker Heights (OH); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare organization seeks a Physician Coding Specialist I to monitor and analyze unresolved insurance accounts. This role involves detailing claims processes, quality standards adherence, and effective communication within departments while maintaining patient confidentiality.

Qualifications

• Requires understanding of insurance products and billing.
• Knowledge of PHI management is essential.

Responsibilities

• Analyzes outstanding insurance accounts and initiates follow-up.
• Communicates with payors for resolution of claims.
• Reviews and corrects coding edits and denials.

Skills

Insurance knowledge

Billing requirements understanding

Communication

Professionalism

Problem-solving

Job description

DescriptionA Brief Overview

Under the direction of the Revenue Cycle Supervisor - Coding the Physician Coding Specialist I monitors and analyzes unresolved third party accounts for multi-specialty group practices. This position initiates contact and negotiates appropriate resolutions to ensure timely payments of outstanding claims.

What You Will Do

• Analyzes, on a daily basis and in accordance with established time frames, the outstanding insurance accounts. Initiates appropriate and effective telephone and/or written follow-up on the identified accounts.
• Communicates with payors and other internal departments as required to obtain critical information that impacts the resolution of both current and future claims.
• Researches and responds to all telephone inquiries from the customer service department, in a prompt, professional manner meeting departmental guidelines.
• Reviews and corrects coding edits and denials.
• May code ICD-10 from written documentation.
• Meets minimum department productivity standards
• Meets minimum department quality standards.
• Maintains patient/physician confidentiality at all times and maintains effective communication and professional interaction with patients and physicians.
• Provides appropriate information and feedback to various personnel within UHPS. Supports and utilizes established departmental guidelines. Recommends additional research to other CBO departments.
• Identifies trends with insurance related issues and reports findings to the Team Lead.
• Acts as a role model for professionalism through appropriate conduct and demeanor at all times.
• Interprets written correspondence and either resolves the problem or forwards it to another department for prompt resolution.
• Effectively communicates utilizing the telephone, form letters or internal correspondence to resolve patient inquiries.
• Handles multiple tasks simultaneously.
• Must have an understanding of insurance products and billing requirements to effectively resolve discrepancies in billing statements.
• Performs other related duties as assigned.
• This role will encounter Protected Health Information (PHI) as part of regular responsibilities. UH employees must abide by all requirements to safely and securely maintain PHI for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Additional Responsibilities

• Performs other duties as assigned.
• Complies with all policies and standards.
• For specific duties and responsibilities, refer to documentation provided by the department during orientation.
• Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.