Insurance Customer Success Pro — Flexible Schedule & Growth

Brayden Nielson - State Farm Agent; Boise (ID); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brayden Nielson - State Farm Agent in Boise, ID seeks a Customer Service Representative to deliver exceptional service and support for insurance clients. You will respond to inquiries, guide customers through policy changes, and coordinate claims with team members to ensure smooth service.

The role emphasizes accuracy, strong communication, and dedication to community needs, with opportunities for advancement and a flexible schedule within a supportive agency team.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal

Detail-oriented

Multitasking

CS experience

Job description

Brayden Nielson - State Farm Agent in Boise, ID seeks a Customer Service Representative to deliver exceptional service and support for insurance clients. You will respond to inquiries, guide customers through policy changes, and coordinate claims with team members to ensure smooth service.

The role emphasizes accuracy, strong communication, and dedication to community needs, with opportunities for advancement and a flexible schedule within a supportive agency team.