Insurance Customer Specialist — Flexible Schedule & Benefits

Devon Mack State Farm Agency; Virginia, Northern (IL, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Devon Mack - State Farm Agent in Nelsonia, VA is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance agency. You will handle inquiries, assist with policy changes, process claims, and maintain records while partnering with team members to serve the community.

The role offers a competitive salary, bonus potential based on performance, and opportunities for advancement, with a friendly, coachable team environment and comprehensive

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Customer service experience

Job description

Devon Mack - State Farm Agent in Nelsonia, VA is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance agency. You will handle inquiries, assist with policy changes, process claims, and maintain records while partnering with team members to serve the community.

The role offers a competitive salary, bonus potential based on performance, and opportunities for advancement, with a friendly, coachable team environment and comprehensive