Insurance Customer Service Specialist | Flexible Hours

Jonmock; Wheaton (IL); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

License Reimbursement

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Wheaton, IL is seeking a Customer Service Representative to enhance customer experiences and assist with policy-related inquiries. This full-time position offers a competitive salary, flexible scheduling, and various benefits including license reimbursement and 401(k) matching. The ideal candidate has strong communication skills, attention to detail, and a customer-oriented mindset. Internal growth opportunities are available for driven individuals.

Qualifications

• Excellent communication and interpersonal skills required.
• Must be detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

A local insurance agency in Wheaton, IL is seeking a Customer Service Representative to enhance customer experiences and assist with policy-related inquiries. This full-time position offers a competitive salary, flexible scheduling, and various benefits including license reimbursement and 401(k) matching. The ideal candidate has strong communication skills, attention to detail, and a customer-oriented mindset. Internal growth opportunities are available for driven individuals.