Insurance Customer Service Specialist | Flexible Hours

Jocelyn Hope - State Farm Agent; Grapevine (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Jocelyn Hope - State Farm Agent in Grapevine, TX is seeking a Customer Service Representative to deliver exceptional service and support within a fast-paced agency environment.

You will resolve inquiries, coordinate with team members, and assist with policy changes while contributing to a growing office and community presence. This role emphasizes customer care, accuracy, and opportunity for advancement.

Qualifications

• Clear communication and interpersonal skills.
• Able to multitask and stay organized in a busy office.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

Jocelyn Hope - State Farm Agent in Grapevine, TX is seeking a Customer Service Representative to deliver exceptional service and support within a fast-paced agency environment.

You will resolve inquiries, coordinate with team members, and assist with policy changes while contributing to a growing office and community presence. This role emphasizes customer care, accuracy, and opportunity for advancement.