Insurance Customer Service Specialist

Luke Lancon - State Farm Agent; Ponchatoula (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Luke Lancon State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in a community-focused setting. You will handle inquiries, build relationships, and support team members to ensure smooth client experiences.

The role emphasizes accuracy in record-keeping, responsiveness to customer needs, and a proactive approach to solving problems within a neighboring parish community.

Qualifications

• Louisiana Property & Casualty License required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Louisiana Property & Casualty License

Job description

Luke Lancon State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in a community-focused setting. You will handle inquiries, build relationships, and support team members to ensure smooth client experiences.

The role emphasizes accuracy in record-keeping, responsiveness to customer needs, and a proactive approach to solving problems within a neighboring parish community.