Customer Service Representative - State Farm Agent Team Member

Luke Lancon - State Farm Agent; Ponchatoula (LA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Luke Lancon State Farm Agent is seeking a Customer Service Representative to deliver exceptional service in a community-focused setting. You will handle inquiries, build relationships, and support team members to ensure smooth client experiences.

The role emphasizes accuracy in record-keeping, responsiveness to customer needs, and a proactive approach to solving problems within a neighboring parish community.

Qualifications

• Louisiana Property & Casualty License required.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Louisiana Property & Casualty License

Job description

Benefits:

• Health insurance
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Luke Lancon State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Louisiana Property & Casualty License
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.