Insurance Customer Service & Sales Specialist

The Juris Agency; Carrollton (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mon-Fri

Career growth

Hands on Training

Base salary plus commissions

License assistance

Work-Life balance

PTO

Health insurance

Holidays Off

Competitive salary

Job summary

My Pham-Farmers Insurance Agency in Richardson, Texas, is seeking a motivated team member to join a growing, friendly agency. Entry-level applicants start with a base salary of $30,000 with potential commissions; experienced candidates may start at $35,000–$45,000 with commission upside.

The role emphasizes helping clients with policy inquiries, billing, and claims status, while offering training, license assistance, and opportunities for long-term career growth in a supportive environment.

Qualifications

• Entry-Level Candidates Welcome; training provided.
• Licenses required for Texas P&C and Life/Health.
• Two years in insurance or customer-facing office setting preferred.

Responsibilities

• Address client inquiries regarding policy coverage, billing questions, and claims status with clarity and patience.
• Generate new business through leads, referrals, follow-ups, net working, ans existing client relationship.
• Follow up on quotes and leads consistently and professionally to increase sales and close business
• Process payments, update policy information, and issue insurance documentation accurately.
• Maintain accurate digital records to ensure compliance and quick access for client assistance.

Skills

Customer service

Communication

Organization

Attention to detail

Bilingual (Vietnamese/Spanish)

Education

Active Texas Property and Casualty Insurance License

Active Texas Life and Health Insurance License

Tools

Microsoft Office

Agency management systems

Job description

My Pham-Farmers Insurance Agency in Richardson, Texas, is seeking a motivated team member to join a growing, friendly agency. Entry-level applicants start with a base salary of $30,000 with potential commissions; experienced candidates may start at $35,000–$45,000 with commission upside.

The role emphasizes helping clients with policy inquiries, billing, and claims status, while offering training, license assistance, and opportunities for long-term career growth in a supportive environment.