Insurance Customer Service Rep with Flexible Schedule

Makeda Nichols - State Farm Agent; Mobile (AL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Makeda Nichols - State Farm Agent in Mobile, Alabama, is seeking a Customer Service Representative who is dedicated to providing exceptional customer experiences and supporting agency growth. This role involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate should have strong communication skills, be detail-oriented, and have experience in customer service. Join a friendly and motivated team that values collaboration and offers opportunities for internal growth.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking effectively.
• Previous customer service experience is preferred.
• Bilingual in Spanish is an advantage.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Makeda Nichols - State Farm Agent in Mobile, Alabama, is seeking a Customer Service Representative who is dedicated to providing exceptional customer experiences and supporting agency growth. This role involves answering inquiries, assisting with policy changes, and processing claims.

The ideal candidate should have strong communication skills, be detail-oriented, and have experience in customer service. Join a friendly and motivated team that values collaboration and offers opportunities for internal growth.