Insurance Customer Success Associate - Flexible Schedule

Sheila Curtis - State Farm Agent; Talladega (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Sheila Curtis - State Farm Agent in Talladega, Alabama, is seeking a Customer Service Representative. In this role, you will enhance customer experiences and support the agency's growth while managing inquiries and claims.

The ideal candidate is customer-focused, detail-oriented, and has strong communication skills. The position offers opportunities for advancement and a flexible schedule to support work-life balance.

Qualifications

• Strong communication and interpersonal skills essential for client interactions.
• Attention to detail and ability to manage multiple tasks is critical.
• Previous experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Sheila Curtis - State Farm Agent in Talladega, Alabama, is seeking a Customer Service Representative. In this role, you will enhance customer experiences and support the agency's growth while managing inquiries and claims.

The ideal candidate is customer-focused, detail-oriented, and has strong communication skills. The position offers opportunities for advancement and a flexible schedule to support work-life balance.