Insurance Customer Service Rep — Licensing Paid

TJ Larson - State Farm Agent; Farmington (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

3% SIMPLE IRA match

13 paid holidays

Paid time off

Monday–Friday schedule

Licensing costs paid upfront

Team events

Opportunity for ownership

Job summary

TJ Larson - State Farm Agent in Farmington, MN is seeking a full-time Customer Service Representative to assist existing customers with policy questions, changes, billing and claims. You will help ensure high-quality service and may review coverage needs with clients as you grow in the role.

The position emphasizes customer service, problem solving and ownership of work, with opportunities to learn the insurance business and advance toward agency ownership.

Qualifications

• Experience in customer service is helpful but not required.
• Strong communication and organizational skills.
• Ability to take ownership and work well in a team.

Responsibilities

• Service existing customers by phone, text, email and in person
• Answer policy, coverage, billing and eligibility questions
• Process policy changes, transfers and other requests
• Assist with claim-related questions
• Follow up and resolve outstanding customer needs
• Maintain accurate customer records

Skills

Customer service

Communication skills

Organized

Ownership

Team-oriented

Job description

TJ Larson - State Farm Agent in Farmington, MN is seeking a full-time Customer Service Representative to assist existing customers with policy questions, changes, billing and claims. You will help ensure high-quality service and may review coverage needs with clients as you grow in the role.

The position emphasizes customer service, problem solving and ownership of work, with opportunities to learn the insurance business and advance toward agency ownership.