Insurance Customer Service Pro with Flexible Schedule

De Anne Gleeson; City of Middletown (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Deanne Gleeson State Farm Agent in Middletown, NY seeks a Customer Service Representative Team Member to deliver exceptional customer experiences, address inquiries, and coordinate with the agency team to support community needs.

You will help with policy changes, claim processing, and maintaining precise records while demonstrating empathy, attention to detail, and multitasking abilities. Growth opportunities exist for driven, sales-minded teammates.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Job description

Deanne Gleeson State Farm Agent in Middletown, NY seeks a Customer Service Representative Team Member to deliver exceptional customer experiences, address inquiries, and coordinate with the agency team to support community needs.

You will help with policy changes, claim processing, and maintaining precise records while demonstrating empathy, attention to detail, and multitasking abilities. Growth opportunities exist for driven, sales-minded teammates.