Customer Service Representative - State Farm Agent Team Member

De Anne Gleeson; City of Middletown (NY); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

License Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

Deanne Gleeson State Farm Agent in Middletown, NY seeks a Customer Service Representative Team Member to deliver exceptional customer experiences, address inquiries, and coordinate with the agency team to support community needs.

You will help with policy changes, claim processing, and maintaining precise records while demonstrating empathy, attention to detail, and multitasking abilities. Growth opportunities exist for driven, sales-minded teammates.

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Jobbeschreibung

Benefits:

• License Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Deanne Gleeson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.