Insurance Customer Service Pro - Growth‑Oriented Team Member

Andy McMahon - State Farm Agent; Mason (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy McMahon - State Farm Agent seeks a motivated Customer Service Representative to deliver exceptional customer experiences. In this role, you will handle inquiries, assist with policy changes, and process claims within a collaborative team environment.

We pride ourselves on community involvement and support, and we offer numerous benefits like flexible scheduling, performance bonuses, and training opportunities to help you grow your career with us.

Qualifications

• Strong communication and interpersonal skills are vital for the role.
• Must be detail-oriented to manage multiple inquiries.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Andy McMahon - State Farm Agent seeks a motivated Customer Service Representative to deliver exceptional customer experiences. In this role, you will handle inquiries, assist with policy changes, and process claims within a collaborative team environment.

We pride ourselves on community involvement and support, and we offer numerous benefits like flexible scheduling, performance bonuses, and training opportunities to help you grow your career with us.