Customer Experience Specialist

Andy McMahon - State Farm Insurance Agent; Mason (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy McMahon - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to clients. You will handle inquiries, update records, and coordinate with teammates to ensure a seamless experience in a busy insurance office.

Join a Top Agency in Ohio focused on client protection, community involvement, and growth. This role emphasizes clear communication, calm problem-solving, and a proactive, customer-first approach to help people safeguard their futures.

Qualifications

• Excellent communication skills and empathy.
• Strong problem-solving and organizational skills.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem solving

Calm under pressure

Job description

Andy McMahon - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service to clients. You will handle inquiries, update records, and coordinate with teammates to ensure a seamless experience in a busy insurance office.

Join a Top Agency in Ohio focused on client protection, community involvement, and growth. This role emphasizes clear communication, calm problem-solving, and a proactive, customer-first approach to help people safeguard their futures.