Account Associate - Growth & Customer Experience

Andy McMahon - State Farm Agent; Mason (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Andy McMahon - State Farm Agent in Mason, Ohio is seeking an Account Associate to enhance daily operations and customer success. You will manage customer accounts, assist with policy inquiries, and process claims while serving as a liaison between customers and various agency departments.

The ideal candidate is a motivated, personable, and detail-oriented individual. Prior experience in insurance is preferred, and successful performance is rewarded with various incentives.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Sales mindset

Job description

Andy McMahon - State Farm Agent in Mason, Ohio is seeking an Account Associate to enhance daily operations and customer success. You will manage customer accounts, assist with policy inquiries, and process claims while serving as a liaison between customers and various agency departments.

The ideal candidate is a motivated, personable, and detail-oriented individual. Prior experience in insurance is preferred, and successful performance is rewarded with various incentives.