Insurance Customer Service Pro — Growth & Flexible Schedule

Jack Graham Insurance; Centralia (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jack Graham Insurance located in Centralia, Illinois is seeking a Customer Service Representative to deliver exceptional customer experiences. This role involves generating quality interactions while resolving customer inquiries and supporting agency team collaboration.

The ideal candidate will possess strong communication skills, attention to detail, and a desire to help the community. A competitive salary and benefits package is offered, including paid time off and training opportunities.

Qualifications

• Proficient communication and interpersonal skills.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Jack Graham Insurance located in Centralia, Illinois is seeking a Customer Service Representative to deliver exceptional customer experiences. This role involves generating quality interactions while resolving customer inquiries and supporting agency team collaboration.

The ideal candidate will possess strong communication skills, attention to detail, and a desire to help the community. A competitive salary and benefits package is offered, including paid time off and training opportunities.