Insurance Customer Service Pro | Full-Time, Benefits

First State Insurance; Worthington (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Vacation pay

Sick leave

401k with match

Life insurance

Disability insurance

Job summary

First State Insurance is seeking a professional Insurance Customer Service Representative in Worthington, MN. This full-time CSR role focuses on delivering exceptional service to clients and policyholders while handling payments, calls, and office tasks in a busy setting.

Candidates should have a high school diploma or GED, strong English communication, and basic computer/typing skills. A bilingual edge is a plus, with room for advancement within the agency.

Qualifications

• High school diploma or GED required.
• Excellent English communication and listening skills.
• Basic computer and typing skills.
• Energetic, friendly, and outgoing team player.
• Ability to multitask in a busy office.

Responsibilities

• Answer incoming calls and direct inquiries.
• Assist customers with bill payments by cash, check, or card.
• Process client information accurately and maintain records.
• Learn company software to communicate effectively.
• Perform monthly transactions and reports.
• Support agency marketing efforts and team tasks.
• Keep logs of customer conversations.

Skills

Active listening

Communication

Interpersonal skills

Team player

Typing skills

Education

High school diploma or GED

Job description

First State Insurance is seeking a professional Insurance Customer Service Representative in Worthington, MN. This full-time CSR role focuses on delivering exceptional service to clients and policyholders while handling payments, calls, and office tasks in a busy setting.

Candidates should have a high school diploma or GED, strong English communication, and basic computer/typing skills. A bilingual edge is a plus, with room for advancement within the agency.