Insurance Customer Service Pro | Flexible Schedule Growth

Rob Semans - State Farm Agent; Winter Haven (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Rob Semans State Farm Agency in Florida is seeking a Customer Service Representative to support clients, handle policy inquiries, and assist with policy changes in a fast-paced insurance office. You will contribute to a team-driven environment that values service excellence and community involvement.

Ideal candidates bring strong communication skills, a customer-focused mindset, and the ability to multitask while maintaining accurate records and timely follow-up on inquiries and claims.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Ability to explain policy information and updates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Rob Semans State Farm Agency in Florida is seeking a Customer Service Representative to support clients, handle policy inquiries, and assist with policy changes in a fast-paced insurance office. You will contribute to a team-driven environment that values service excellence and community involvement.

Ideal candidates bring strong communication skills, a customer-focused mindset, and the ability to multitask while maintaining accurate records and timely follow-up on inquiries and claims.