Insurance Customer Service Pro — Flexible Schedule & Growth

State Farm Mutual Automobile Insurance Company; Florida; Hybrid; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Mutual Automobile Insurance Company in Ponte Vedra, FL is seeking a Customer Service Representative to join the agency team. You will respond to inquiries, update policies, process claims where needed, and maintain accurate customer records, delivering friendly, helpful service daily.

Ideal candidates bring strong communication, detail orientation, and a willingness to learn. Bilingual Spanish is preferred, with opportunities for growth and a competitive compensation package including

Qualifications

• Clear communication and strong interpersonal abilities.
• Attention to detail and ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.
• Bilingual Spanish preferred to assist a diverse client base.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

State Farm Mutual Automobile Insurance Company in Ponte Vedra, FL is seeking a Customer Service Representative to join the agency team. You will respond to inquiries, update policies, process claims where needed, and maintain accurate customer records, delivering friendly, helpful service daily.

Ideal candidates bring strong communication, detail orientation, and a willingness to learn. Bilingual Spanish is preferred, with opportunities for growth and a competitive compensation package including