Insurance Customer Service Pro — Claims & Policy Support

State Farm; Concord (NH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance Stipend

Paid Vacation

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Craig Vickers - State Farm Agent in Concord, NH is seeking a Customer Service Representative to deliver exceptional experiences for policyholders. You will respond to inquiries, assist with policy changes, and coordinate with the agency team to support community members.

This role emphasizes accuracy, empathy, and the ability to multitask while maintaining records and processing claims. Internal growth opportunities are anticipated for driven, sales-minded team members.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Job description

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Craig Vickers - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Craig Vickers - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Keene, NH.
• Our office is open 8:30-5:00.
• I have been a State Farm agent since 2014.
• I am a proud graduate of University of Southern Maine.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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