Insurance Customer Service Pro — Agent Team Member

Adrian Sims - State Farm Agent; Fayetteville (GA); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Job summary

Adrian Sims - State Farm Agent in Fayetteville, GA is seeking a Customer Service Representative to enhance client experiences and support agency growth. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

Ideal candidates should possess strong communication skills, be detail-oriented, and ideally have previous customer service experience. The position provides opportunities for growth and is part of a passionate team dedicated to community service.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Education

Able to obtain Property & Casualty & Life and Health License

Job description

Adrian Sims - State Farm Agent in Fayetteville, GA is seeking a Customer Service Representative to enhance client experiences and support agency growth. Responsibilities include answering inquiries, assisting with policy updates, and processing claims.

Ideal candidates should possess strong communication skills, be detail-oriented, and ideally have previous customer service experience. The position provides opportunities for growth and is part of a passionate team dedicated to community service.