Insurance Customer Service & Policy Support Specialist

Tyler Volk - State Farm Agent; Mead (WA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health stipend

Simple IRA with employer match

License reimbursement

Bonus based on performance

Paid time off

Competitive salary

Opportunity for advancement

Training & development

Job summary

Tyler Volk - State Farm Agent in Mead, Washington, is looking for a Customer Service Representative - State Farm Agent Team Member. You will create exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail and customer service skills will be key in resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Communication skills and previous customer service experience are preferred.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and capable of multitasking effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Tyler Volk - State Farm Agent in Mead, Washington, is looking for a Customer Service Representative - State Farm Agent Team Member. You will create exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail and customer service skills will be key in resolving inquiries, coordinating with team members, and anticipating community needs.

Responsibilities include answering inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Communication skills and previous customer service experience are preferred.