Insurance Customer Service & Growth Specialist

State Farm- Chad Carlisle Agency; Parker (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity forAdvanc

Paid time off (vacation and personal/s

Health benefits

Valuable career-building experience

Job summary

Chad Carlisle State Farm is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of community members you serve.

We value customer focus and empathy, with opportunities for internal growth for driven, sales-minded candidates and a compensation package including hourly pay plus commission/bonus and benefits.

Qualifications

• Dedicated to customer service.
• Able to relate to customers and anticipate needs.
• Excellent communication to assist customers and coordinate with agency team.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Communicate effectively to meet customer needs and support business growth.

Skills

Customer service

Communication skills

Relationship building

Problem-solving

Job description

Chad Carlisle State Farm is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will resolve customer inquiries, coordinate with agency team members, and anticipate the needs of community members you serve.

We value customer focus and empathy, with opportunities for internal growth for driven, sales-minded candidates and a compensation package including hourly pay plus commission/bonus and benefits.