Insurance Client Service Specialist

Chad Carlisle - State Farm Agent; Parker (CO); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Growth potential

Paid time off

Career-building experience

Job summary

Chad Carlisle State Farm Agent in Parker, CO is seeking a Customer Service Representative to join the local agency and help deliver exceptional service to our clients. You will resolve inquiries, coordinate with agency team members, and anticipate community needs while supporting growth of the office.

The role emphasizes customer-focused service, clear communication, and collaboration to promote insurance solutions and financial services in the community.

Qualifications

• Demonstrates dedication to customer service.
• Can relate to customers and anticipate needs.
• Excellent communication and teamwork.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Relate to customers

Excellent communication

Problem solving

Job description

Chad Carlisle State Farm Agent in Parker, CO is seeking a Customer Service Representative to join the local agency and help deliver exceptional service to our clients. You will resolve inquiries, coordinate with agency team members, and anticipate community needs while supporting growth of the office.

The role emphasizes customer-focused service, clear communication, and collaboration to promote insurance solutions and financial services in the community.