Insurance Customer Service & Growth Specialist

State Farm Agent; Naples (FL); On-site; USD 45,000 - 100,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

Javed Kapadia - State Farm Agent in Naples, FL is seeking a Customer Service Representative to deliver exceptional service, assist with policy changes, and coordinate with the team to meet community needs. You will help customers, process claims, and maintain accurate records while contributing to a growth-focused agency.

The role emphasizes a customer-focused, empathetic approach with opportunities for internal growth within a busy insurance office.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service

Job description

Javed Kapadia - State Farm Agent in Naples, FL is seeking a Customer Service Representative to deliver exceptional service, assist with policy changes, and coordinate with the team to meet community needs. You will help customers, process claims, and maintain accurate records while contributing to a growth-focused agency.

The role emphasizes a customer-focused, empathetic approach with opportunities for internal growth within a busy insurance office.