Client Care & Insurance Support Specialist

Javedkapadia; Naples (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Paid time off

Training & development

Job summary

A leading state farm agency in Naples, Florida is seeking a Customer Service Representative to join its team. The role involves providing exceptional customer experiences, assisting with inquiries and policy changes, as well as processing claims. Candidates should have strong communication skills and previous customer service experience. This position offers growth opportunities for motivated individuals looking to advance within the agency. Join a supportive team that values service and empathy.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

A leading state farm agency in Naples, Florida is seeking a Customer Service Representative to join its team. The role involves providing exceptional customer experiences, assisting with inquiries and policy changes, as well as processing claims. Candidates should have strong communication skills and previous customer service experience. This position offers growth opportunities for motivated individuals looking to advance within the agency. Join a supportive team that values service and empathy.