Insurance Customer Service Rep - Growth & Bonus Potential

David Padilla - State Farm Agent; Jacksonville (FL); On-site; USD 37,440 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

David Padilla - State Farm Agent in Jacksonville, FL is seeking a dedicated Customer Service Insurance Representative to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

Internal growth opportunities are anticipated for driven, sales-minded candidates. This role offers a path for advancement within a supportive, client-focused environment.

Qualifications

• Strong communication and interpersonal skills.
• Great attitude and willingness to be coached.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.
• Offer customers suitable products while handling service needs.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Bilingual Spanish

Job description

David Padilla - State Farm Agent in Jacksonville, FL is seeking a dedicated Customer Service Insurance Representative to deliver exceptional client experiences and support the growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs.

Internal growth opportunities are anticipated for driven, sales-minded candidates. This role offers a path for advancement within a supportive, client-focused environment.