Insurance Customer Service Associate - Growth & Bonus

Larry Matt - State Farm Agent; Summerville (SC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Larry Matt - State Farm Agent is seeking a customer service representative to deliver exceptional client experiences, resolve inquiries, and coordinate with the agency team to support community members.

You will handle policy information, changes, and claims processes, maintain accurate records, and have opportunities for growth for driven, sales-minded candidates. This role emphasizes empathy, organization, and community service.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Customer service

Job description

Larry Matt - State Farm Agent is seeking a customer service representative to deliver exceptional client experiences, resolve inquiries, and coordinate with the agency team to support community members.

You will handle policy information, changes, and claims processes, maintain accurate records, and have opportunities for growth for driven, sales-minded candidates. This role emphasizes empathy, organization, and community service.