Customer Service Representative - State Farm Agent Team Member

Larry Matt - State Farm Agent; Summerville (SC); Sur place; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Opportunity for advancement

Paid time off

Résumé du poste

Larry Matt - State Farm Agent is seeking a customer service representative to deliver exceptional client experiences, resolve inquiries, and coordinate with the agency team to support community members.

You will handle policy information, changes, and claims processes, maintain accurate records, and have opportunities for growth for driven, sales-minded candidates. This role emphasizes empathy, organization, and community service.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Customer service

Description du poste

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As a customer service representative with Larry Matt State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.