Insurance Customer Service Associate - Bilingual & Growth

Jonathan Gibbs - State Farm Agent; Ponte Vedra Beach (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jonathan Gibbs - State Farm Agent in Ponte Vedra Beach, FL seeks a Customer Service Representative to deliver exceptional service, answer policy questions, and support policy changes and claims processing with care.

You will help maintain accurate records, assist with inquiries, and collaborate with the agency team to meet community needs. Growth-minded environment with bilingual opportunities.

Qualifications

• Clear communication and strong interpersonal skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Detail-oriented

Customer service

Bilingual Spanish

Job description

Jonathan Gibbs - State Farm Agent in Ponte Vedra Beach, FL seeks a Customer Service Representative to deliver exceptional service, answer policy questions, and support policy changes and claims processing with care.

You will help maintain accurate records, assist with inquiries, and collaborate with the agency team to meet community needs. Growth-minded environment with bilingual opportunities.