Insurance Customer Relations Specialist — Growth & Perks

Joseph Ledo; Tampa (FL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Flexible schedule

Job summary

A State Farm agency in New York is seeking a Customer Relations Representative. In this role, you will enhance customer experiences, resolve inquiries, and coordinate with team members. The ideal candidate should possess strong communication and problem-solving skills, with a preferred background in customer service. Compensation ranges from $40,000 to $70,000 annually, with extensive benefits and opportunities for growth.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

A State Farm agency in New York is seeking a Customer Relations Representative. In this role, you will enhance customer experiences, resolve inquiries, and coordinate with team members. The ideal candidate should possess strong communication and problem-solving skills, with a preferred background in customer service. Compensation ranges from $40,000 to $70,000 annually, with extensive benefits and opportunities for growth.