Insurance Customer Relations Pro - Flexible Hours

Marijane Billington - State Farm Agent; Austin (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Salary + Commission

Health benefits

Paid time off

Flexible hours

Professional development

Career advancement opportunities

Licensing paid by agency

Job summary

Marijane Billington - State Farm Agent is seeking a Customer Relations Representative to create exceptional client experiences and support growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs with attention to detail and strong customer service.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

Qualifications

• Genuine interest in marketing products and services aligned with customer needs.
• Exceptional communication across written, verbal, and listening channels.
• People-centric mindset with attention to detail.
• Proactive problem-solving to resolve inquiries quickly.
• Able to learn and navigate computer systems efficiently.
• Collaborative team player in a dynamic environment.
• Bilingual Spanish preferred.

Responsibilities

• Forge enduring customer relationships and follow up to ensure satisfaction.
• Guide clients through insurance options using a needs-based approach.
• Generate leads, coordinate appointments, and market tailored products.

Skills

Customer-focused sales

Excellent communication

People-centric mindset

Problem-solving

Techsavvy

Team collaboration

Bilingual Spanish

Job description

Marijane Billington - State Farm Agent is seeking a Customer Relations Representative to create exceptional client experiences and support growth of the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs with attention to detail and strong customer service.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.