Insurance & Customer Experience Specialist (Flexible Schedule)

Eric Casey - State Farm Agent; Wauwatosa (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Eric Casey - State Farm Agent in Wisconsin is seeking a motivated team member who can help protect clients and grow the agency. You will engage with customers, promote multiple product lines, and support daily operations with accuracy and care.

Our agency emphasizes work-life balance, ongoing training, and community involvement. If you are dependable, service-oriented, and ready to grow a long-term career, we’d love to meet you.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Attention to detail

Customer service experience

Job description

Eric Casey - State Farm Agent in Wisconsin is seeking a motivated team member who can help protect clients and grow the agency. You will engage with customers, promote multiple product lines, and support daily operations with accuracy and care.

Our agency emphasizes work-life balance, ongoing training, and community involvement. If you are dependable, service-oriented, and ready to grow a long-term career, we’d love to meet you.