Insurance Customer Experience Specialist (Flexible Schedule)

Carlson Insurance Agency, Inc.; Milford (CT); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Wanda Carlson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs.

This role emphasizes customer focus, detail orientation, and a willingness to learn. Compensation ranges from $45,000 to $55,000 per year with a simple IRA, licensing reimbursement, paid time off, and opportunities for

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail oriented

Multitasking

Job description

Wanda Carlson - State Farm Agent is seeking a Customer Service Representative to deliver exceptional client experiences and support the growth of a local insurance agency. You will handle inquiries, assist with policy changes, and coordinate with the team to meet community needs.

This role emphasizes customer focus, detail orientation, and a willingness to learn. Compensation ranges from $45,000 to $55,000 per year with a simple IRA, licensing reimbursement, paid time off, and opportunities for