Insurance Customer Experience Specialist — Flexible Hours & Growth

Maks Andronenkov - State Farm Agent; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Maks Andronenkov - State Farm Agent in Chicago, IL is seeking a Customer Service Representative to deliver exceptional service and support for insurance policies. You will respond to inquiries, process changes, and assist with claims while coordinating with the agency team to meet community needs.

The role emphasizes accuracy, strong communication, and a proactive, high-energy approach in a fast-paced environment with opportunities for growth, training, and development within a supportive

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Capable of managing multiple priorities in a fast-paced environment.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Fast-paced environment

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Maks Andronenkov - State Farm Agent in Chicago, IL is seeking a Customer Service Representative to deliver exceptional service and support for insurance policies. You will respond to inquiries, process changes, and assist with claims while coordinating with the agency team to meet community needs.

The role emphasizes accuracy, strong communication, and a proactive, high-energy approach in a fast-paced environment with opportunities for growth, training, and development within a supportive